Carsten Frederiksen / Henrik Lindsjö (N63 AB)

Saturday, April 8, 2023 · 0 min read

Norra Timber

Troubleshooting Industrial Timber Packaging

Like many other industries, the wood processing industry is being more and more industrialized and the level of automation is high - as is the throughput. NorraTimber operates a sawmill and a timber finishing line where regularized timber, tongue and grooved panel, treated and regularized floorboards are produced and packed.

The company had some issues with an edge protection applicator – through a small component in the final packaging process of the finished timber, this caused significant disturbances to the production. N63 AB solved this problem using the Dewesoft test and measurement solutions.

N63 Degrees AB is a consulting company providing engineering services located in the town of Nälden in the region of Jämtland in northern Sweden. A region dominated by pine and spruce forest and highly dependent on the income it provides.

Packed timber and machinery

And forestry in Sweden is big business. 70% of Sweden is forest land and 80% of the forest land is in active use. According to Swedish Forest Industries, Sweden is in the Top-10 of wood exporting countries globally - mainly lumber, and the world's 3rd largest exporter of pulp, paper, and sawn timber. More than 70,000 are employed in forestry, and a further 50,000 one-man businesses are active in forestry.

Figure 1. Aerial view of the Hissmofors sawmill (Photo: Norra Timber).

The customer

Norra Skog is a forest owners' association owned by 27,000 individual forest owners with a total forest holding of just over 2.3 million hectares of forest land in northern Sweden, a land area equivalent to half of Sweden. Its timber catch covers just over 3 million cubic meters (solid under bark).

Norra Skog has its head office in Umeå and comprises eleven timber areas with around 30 local offices, about 600 employees, and employs almost as many people in forestry contracting and transport services.

The industrial part of the organization, Norra Timber, comprises three sawmills, four processing units, and a post-factory. Together, the industries annually produce almost 800,000 cubic meters of wood products and about 60,000 turned pine poles per year. In 2020, the Group was estimated to have sales of close to 400 million Euro.

One of the sawmills is located in Hissmofors by the Indal River, close to Krokom town. Though small, it is a community with an industrial tradition since the late 1800’s based on a hydroelectric power station: a paper pulp mill, a tobacco plant, a sulfite factory, and a match plant, but today just the sawmill remains. 

The Hissmofors sawmill currently has an annual production of around 160,000 m³, and the aim is to increase production to 200,000 m³ within the next few years.

The sawmill’s packaging machinery is made by a leading transit-packaging provider, Signode. This American company produces protective packaging, packaging tools, and equipment used to apply the bulk packaging materials. 

Signode products are used to pack, bundle, unitize, protect and secure goods during warehousing and transit. To the sawmill, delivery quality is of outermost importance as damaged timber packages mean losses for all parties involved.

Figure 2. The timber is automatically laid in neat stacks before being moved to the press.

The challenge

The timber finishing line in question has a maximum throughput of about 400 meters of timber per minute. At the end of the line, the timber is stacked in packages and all timber packages pass through a single lumber press. This machine puts the timber package under pressure and automatically straps it - and out comes a tightly strapped, covered timber package, ready for transportation to the retailer. 

As the pressing force is quite high, and the strapping rigid, it is important to protect the finished timber – this is a critical part of the process. Automatic applicators apply cardboard edge protectors before the strapping of the package to protect the edges of the timber boards in each of the four corners. Without this protection, the strapping causes the timber in the corners of the package to be damaged causing quality complaints.

Figure 3. A timber package entering the press at Norra Timbers plant in Hissmofors, Sweden.
Figure 4. The packed timber moving into the press.

The problem was discovered when customer complaints were received claiming damaged timber caused by insufficient edge protection and when large amounts of cardboard edge protectors were found underneath the lumber press.

Troubleshooting was initiated, and several attempts to adjust and even replace the strapping unit were made without solving the problem. Experts of the strapping system were called in and still, the problem persisted. The implications of the problem were large as a malfunctioning timber press established itself as the bottleneck of the whole production line – all timber must pass through this machine.

Troubleshooting and the solution

N63 does not possess specialist knowledge of the actual equipment, on the other hand, the company has long experience in industrial troubleshooting and measurement technology. The typical approach is to create an understanding of the situation. 

The basic principle of the applicator is a vacuum. The edge protection (in cardboard material) is picked up by a vacuum tool from a dispenser and placed on the corner of the lumber package thereafter the strapping is done. 

Figure 5. A pneumatic linear feeding device pushes the edge applicator (stored in the dispenser) to the right in the picture where the vacuum pick-up tool is being rotated towards the viewer to pick up the edge protector. Then the pick-up/applicator positions the edge protection on the timber package while it is being strapped.

The edge protection applicator did not fail all the time, the problem seemed to occur intermittently and seemingly in a random manner. A complicating factor was the lumber press machine was enclosed for safety reasons making human-based visual inspection during operation difficult.

The measurement setup was simplistic. A Dewesoft DEWE-43 data acquisition system was used with one inductive proximity sensor. The sensor was used to indicate when the edge applicator went into operation.

Dewesoft DEWE-43 data acquisition system provides 8 universal analog inputs, 8 counter/encoder inputs and 2 CAN bus ports.

A synchronized DS-CAM-120 high-speed camera monitored the edge protection applicator and video recording was triggered by the proximity sensor. Hence, each time the edge protection applicator went into action, a few seconds of the film (recorded at 100 fps) was captured.

Figure 6. Measurement setup with a Dewesoft DS-CAM-120 camera and a proximity probe.

The measurement equipment was left in place to care for itself for a few days, then the data was downloaded and analyzed together with the plant maintenance crew. 

Analyzing the recordings, it was found that it took more than 20 events before the first failure of pick-up. However, due to the concept of triggered video and hence very compressed visual data, it did not take many minutes to identify that the applicator lost grip of the edge protector during the pick-up process. For some reason, it failed to maintain the vacuum. 

Figure 7. The edge applicator operational process was measured and recorded in DewesoftX.

Watch the measurement recording:

After a visit to the machine, the conclusion was that the root cause must be misalignment between the edge protector dispenser and the applicator. Further inspections revealed that not only was the pick-up tool out of alignment with the feeding device for the edge protectors, the alignment was also affected adversely by the press forces from the cylinders – when the lumber package was pressed, the machine structure was elastically deformed which further deteriorated the alignment.

Once the root cause was identified, the solution was as simple as the measurement setup. A supporting beam was placed underneath the lumber press frame and the mounting position of the applicator was slightly modified to take the remaining deviation in alignment into account. The solution worked at the first attempt and the problem has not recurred since the improvements were made.


Production capacity was immediately restored and the quality complaints from the customers connected to damages from failed edge protection were drastically reduced.

The key success factors were:

  • The simplicity of the approach, including the easiness of configuration of the measurement system, means that the threshold for applying such methods is low

  • The triggered camera setup with reasonable speed (100 fps) made it possible to get a detailed insight into the root cause of the problem

  • The experience and knowledge of the troubleshooting team rapidly identifying the root cause and capable of implementing a simple solution to the problem.

With the right equipment, troubleshooting can be simple, fast, and effective. Solving the problem is often not the most difficult – the most challenging part is often understanding and identifying the root cause. 

A high - or at least higher-speed video is very effective in troubleshooting certain kinds of industrial processes. In automated production lines like ones at sawmills and similar, this method can also be a very useful tool to optimize and further increase throughput. 

There are great benefits of having synchronized measurements and video over IP when it comes to the effectiveness of analysis and understanding of the process. 

The package of a DEWE-43A with a reasonably fast, synchronized, camera is a rather cost-effective way to increase the capability in troubleshooting. With a decent collection of different sensors, great flexibility can be provided at a reasonable cost.

Figure 8. The packed timber - ready to be shipped off.