7-Year Warranty
for Dewesoft Data Acquisition Systems

Focus on your job - we guarantee your tools will work.

The Dewesoft 7-year warranty applies to our data acquisition systems. You buy it, own it, use it, and our warranty keeps you covered. The 7-Year warranty comes with no extra charge. 

Enjoy this unique add-on to Dewesoft quality products and services.

YOUR BENEFITS:

  • GUARANTEED 7-YEAR WARRANTY: We keep your equipment in working order - repair or replace - for a 7-year period.
  • VALID WORLDWIDE: Our 7-year warranty is valid worldwide, no matter where you reside.
  • NO HIDDEN COSTS: No hidden service costs and maintenance fees – you know your price.
  • REDUCED DOWNTIME: No extra costs for repair or replacement mean less bureaucracy and faster fixing of issues and reduced downtime.
  • FREE UP-TO-DATE SOFTWARE: Our hardware comes with software for life – we keep it up-to-date with the latest features and functionalities. All software updates and upgrades are for free. 
  • 100% EMPLOYEE-OWNED COMPANY: Dewesoft is a 100% employee-owned and self-financed company that adds an additional guarantee to you. We rely on our people, you can rely on us.
  • MADE IN EUROPE: All our instruments are engineered and manufactured in our state-of-the-art headquarter facilities in the heart of Europe.  
  • APPLIES TO EXISTING CUSTOMERS: Users who bought our DAQ systems before 1st June 2021 may purchase a 7-year warranty if the product is not older than 7 years.

As a student, I’ve been asked: “Do you really believe you can compete against major players in the test and measurement market?”. Without any hesitation, my answer was always: ”Definitely.”

Let’s make a great tomorrow together.

Dr. Jure Knez
president

7-Year Warranty

We know that quality is not just what we put into the product, but what you get out of it. We know that your work depends on the reliability of your tools. That’s why we design and produce to give you a product of high performance and efficiency.

We build our equipment to last. We guarantee you that your hardware will be free from defects and functional. Our warranty covers that the instruments function as promised for a period of 7 years from the day of the delivery.

When you buy our data acquisition systems, we make sure they work. Enjoy this unique add-on to Dewesoft quality products and services!

Interested? Learn more and read our Terms of Warranty.

7-Year Warranty

Quality Assurance

In our Slovenian manufacturing locations, we uphold operations in the field of development, production of instruments and metal parts, assembly, and handling in accordance with customer requirements and international standards.

With ISO 9001:2015 and 14001:2015 certification, we are fully committed to the highest standards of quality for our development and manufacturing processes as well as to preserving the environment. ISO 9001 specifies a quality management system (QMS) and ISO 14001 lays down the requirements for an effective environmental management system (EMS).

Quality certificates are only the tip of the iceberg.  We are making a strong effort to train employees in a coordinated operation with our affiliates around the world. We carefully evaluate our suppliers - any company that does not have an ISO 9001 certificate, including EMS cannot be an A ranking supplier to us.

Our commitment to quality shows in our products.

Quality Assurance

Cutting-Edge DAQ Technology

We are on a mission to revolutionize the measurement industry by developing innovative solutions that are tailored to our customer needs. Our vision is to design test equipment that simplifies the advancement of humanity.

We are striving to be the customer’s ultimate choice in measurement equipment created for maximum effectiveness and with stunning design. By working together with our customers on highly challenging projects we can provide the ultimate solution to your job at hand.

Through the years Dewesoft has developed several data acquisition technologies that make your everyday testing life simpler. Technologies like DualCoreADC®, HybridADC, SuperCounter®, Smart Sensors, and many others bring security and shorten the testing time - and this way reduces your cost.

Cutting-Edge DAQ Technology

Free Software Updates Forever

DewesoftX software is a tool made for measuring and monitoring applications. This includes data recording, signal processing, and data analysis and visualization.

Software is delivered with all Dewesoft data acquisition instruments. The software licenses do not expire and free updates and are guaranteed. The license is embedded in the instrument, allowing it to be used on any PC without transferring a license file or key.

The software can be downloaded from the Dewesoft webpage and used without a license in simulation mode. A license is only required when acquiring and storing data from a DAQ device.

Dewesoft provides a complimentary Professional license with the purchase of any Dewesoft instrument. This unlocks a broad functionality, ranging from standard mathematical analysis, visualization, sequencing, and exporting data to a multitude of formats.

DewesoftX is also completely free in analysis mode. Once you have stored the data, you can move it to any PC and analyze data without additional licenses to more users.

Free Software Updates Forever

Self-Financed and Employee-Owned

Our company is 100% employee-owned – today a majority of the employees own shares - and completely self-financed with the Bisnode credit rating AAA.

Dewesoft employees are offered to buy shares in the company. The shares can be only be bought by employees in Slovenia and only be held as long as they are still employed - employees leaving have to sell them back to the company at the current stock rate.

We rely on our people, their skills, energy, and commitment. We are independent - and plan to remain so. You can rely on us.

Self-Financed and Employee-Owned

Made in EU

Everything produced by Dewesoft is made in our own headquarters in Slovenia, in the heart of Europe. We are safeguarding EU-wide quality standards and complying with all EU regulations on environmental protection or occupational health and safety.

All our data acquisition instruments are engineered and manufactured in our state-of-the-art headquarter production facilities. We own our key technologies - software and hardware. All our development labs, chassis manufacturing, PCB pick & place line, assembly, and testing - are in-house.

Made in EU

Worldwide Support Network

Dewesoft is truly global. Rooted in Slovenia and Europe, but focused internationally we have sales channels worldwide.

Today, sales and support offices are active in 17 countries: Austria, Belgium, Brazil, China, Denmark, Finland, France, Germany, Hong Kong, India, Italy, Mexico, Russia, Singapore, Sweden, the UK, and the USA.

And partners and distributors in more than 29 additional countries, including Algeria, Argentina, Australia, Chile, Colombia, the Czech Republic, Ecuador, Egypt, Indonesia, Israel, Japan, Luxemburg, Malaysia, Morocco, the Netherlands, New Zealand, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Romania, South Africa, South Korea, Spain, Switzerland, Taiwan, Thailand, Tunisia, Turkey, Uruguay, and Vietnam.

See the contact list of all Dewesoft offices and distributors.

Worldwide Support Network

What About the Stuff I Already Bought?

Do you already have Dewesoft DAQ equipment? Don’t worry. If you bought one of our DAQ systems before 1st June 2021 – and it is no older than 7 years – you can still have our 7-year Warranty.

You just have to pay 1% of the first purchase Invoice value for each year you prolong the period back in time and make sure the instrument is calibrated and serviced by one of our authorized service centers.

What About the Stuff I Already Bought?

Authorized Calibration and Service Centers

We guarantee that your instrument is working, but it must work correctly. To uphold your 7-year Warranty your device must be calibrated annually by an authorized Dewesoft service and calibration center, a service provider with authorized Dewesoft test equipment and processes, or in an accredited test lab once a year. 

To prolong the Warranty for any previously purchased instrument it has to be calibrated and serviced by the authorized Dewesoft Service center at the time of entering the 7-year Warranty.

List and map of authorized Dewesoft calibration service centers.​​​​​​​

Authorized Calibration and Service Centers

What Are Our Customers Saying?

I have never encountered a company as competent as yours. Respect! You will always be encouraged and supported by me.
I wanted to personally write to you and tell you how impressed I am with Dewesoft products. The whole Dewesoft team impressed me as extremely happy, smart, and dedicated.
We absolutely enjoy using the Dewesoft data acquisition equipment and its software. I think of it as the Porsche 911 of data acquisition (my dream car/our dream test equipment).

Applies to Products

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