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Customer Education Engineer

Klemen Semelbauer, Dewesoft Student Ambassador, performing a modal analysis test with an impact hammer and DAQ hardware at the Dewesoft Summer Camp 2024

Dewesoft Academia connects the world of education with cutting edge measurement technology. We partner with universities and students to build long-term relationships and inspire early adoption of Dewesoft tools. From hands-on laboratory work and real world measurement challenges to supporting ambitious student competition teams, we help turn theory into practical experience.

At the same time, we are elevating our commercial customer training programs, building a more structured, professional, and scalable learning experience that reflects the innovation and quality behind the Dewesoft brand.

Main responsibilities

Training creation

  • Design training packages including slides, exercises, demo setups, datasets and instructor notes

  • Prepare 1 day and 2 day standard courses and more advanced modules

  • Create application focused trainings for different industries like automotive, power, vibration, structural testing and similar. Ensure re-use of existing materials, so we do not reinvent the wheel

  • Continuously improve materials based on customer feedback

  • Work closely with R&D and product management to keep content up to date

Training delivery

  • Deliver in person and online trainings for customers

  • Run hands on workshops

  • Adapt the level depending on audience

  • Make sure participants leave confident using our systems

Driving demand and adoption

  • Work with sales teams to identify training opportunities

  • Propose training as part of hardware deals

  • Help define pricing and packaging

  • Make sure we actually fill the training rooms

Coordination and organization

  • Coordinate the global training calendar

  • Align with country managers and partners

  • Organize logistics for on site trainings

  • Collect structured feedback and feed it back to product teams

Candidate Profile

We are looking for someone who combines technical depth with communication skills and commercial awareness.

Requirements:

  • Engineering background in electrical engineering, mechanical engineering, mechatronics, physics or similar

  • Solid understanding of data acquisition and sensors

  • Practical experience with measurement systems

  • Good communication skills and comfortable speaking in front of engineers

  • Fluent English

  • Willingness to travel

  • Structured and responsible personality

  • Some commercial thinking is important

Why choose us?

Co-ownership - Dewesoft 100% owned by employees

Would you like to work in your own company? You will be able to do it at Dewesoft.

We believe that the fruits of success should be reaped by those who create it and that a company works much better if employees are also co-owners of the company.

Individual development

True innovation combines cutting-edge technology with care for people.

We provide our employees with mentoring, additional education and training, and participation in professional conferences and fairs.

Care and support for our people also extends beyond the office - we understand that life is not just about work. We also offer participation in various sports and cultural activities and organize fun events.

Excellent work environment

We can boast of genuine relationships and a positive culture. At Dewesoft, we live in accordance with our five core values. All employees know them and actively include them in their work. We are looking for people who are responsible, dedicated, caring, honest and innovative.

If you recognize yourself in these values ​​and are willing to live them with us, there is a place for you among us.

100-year plan: Employment that guarantees you security for the future

The key pillars of our 100-year plan are co-ownership, financial independence, top-notch staff, strong local integration, and constant agility and innovation in the global market. We are also building the City of Acrobats technology park, where the best talents and ideas of the future will grow.

We are doing all this with the aim of making Dewesoft a strong Slovenian company in a hundred years.
This is no ordinary place and we are not ordinary people.

We are Dewesoft!

If you want to become part of the DEWESoft story, we invite you to send your application (CV and motivation letter) by 20th March.